Cookies
What are cookies?
When you visit a website, that site can save or retrieve information via your browser. This generally happens by means of cookies. Cookies are small text files that can be used by websites to make the user experience more efficient. Cookies can be stored on your device if they are absolutely necessary in order to run that website. Your permission is required for all other types of cookies.
Protecting your data
This site uses various types of cookies. Some cookies are placed on our site by third parties. This can include information about you, your settings or your device, which is primarily used so that the website functions according to your expectations. In general, you cannot be identified directly based on the information stored in the cookies. However, that information can make your browsing experience more personal. Please refer to our data privacy policy for more information on cookies.
Customer information for cookies used
| Name | Category1 | Duration | Validity | Description |
|---|---|---|---|---|
| ppms_privacy* | Technically required | 12 months | .wuerth.de | Technical cookie of Würth, which stores information on how you reacted to the information in the cookie banner about the use of cookies. |
| _pk_id.* | Technically required | 12 months | analytics.witglobal.net | Analysis Cookie of Würth, which stores various analysis data such as visitor numbers, time intervals, etc., from which statistical key figures can be derived. |
| _pk_ses.* | Technically required | Session | .analytics.witglobal.net | Analysis Cookie of Würth, which does not contain any data itself. Whenever this cookie is set, the visitor counter is incremented in "_pk_id". |
| TS01* | Technically required | Session | .wuerth.de .analytics.witglobal.net |
Technical cookie of Würth, which is used for system security. |
| lbcookie | Technically required | Session | .wuerth.de .analytics.witglobal.net |
Technical cookie of Würth, which is used for load balancing of the system. |
| pgid | Technically required | Session | eshop.wuerth.de | Technical cookie from Würth, which contains the user group Each group has a unique personalization group ID (PGID). This allows to use already rendered templates (HTML code) from the PageCache without having to call the application server. This improves system performance. |
| sid | Technically required | Session | eshop.wuerth.de | Technical cookie from Würth, which contains the session ID of the online shop. This is used in applications on stateless protocols as an identification feature to recognize several related requests of a user and assign them to a session. |
| sidTop | Technically required | Session | eshop.wuerth.de | Technical cookie from Würth, which contains the session ID of the online shop. This is used as an identification feature in applications on stateless protocols to recognize several related requests of a user, to assign them to a session and to exchange session-related information on the server side. |
| AuthenticationStateToken-tVEKD901AF0AAAFg9BVqWLs_ | Technically required | Session | eshop.wuerth.de | Technical cookie from Würth, which prevents that an access with the help of a known session ID can take place without the user. This cookie is set only after a successful login. |
| cstInfo | Technically required | Session | .wuerth.de | Functional cookie from Würth, which is set or updated to provide additional industry-specific information and notes in the online shop. |
| servicesfilter | Technically required | Session | .wuerth.de | Functional cookie from Würth, which stores information about how you reacted when selecting services. |
| rtc_customer_name | Technically required | Session | .wuerth.de | Webchat Cookie from Würth, which after login saves the name visible on the page during a browser session in order to transmit it to the Würth employee within the chat application exclusively when using the webchat. Thus, when the customer uses the webchat, the Würth employee can also react faster to the customer's needs and offer assistance. |
| stg_externalReferrer | Technically required | Session | .wuerth.de | Functional cookie of Würth, which stores an URL of a website that referred a visitor to your website. |
| stg_last_interaction | Technically required | 1 year | .wuerth.de | Functional cookie of Würth, which determines whether the last visitor’s session is still in progress or a new session has started. |
| stg_returning_visitor | Technically required | 1 year | .wuerth.de | Functional cookie of Würth, which determines if the visitor is a returning visitor. |
| stg_traffic_source_priority | Technically required | 30 minutes | .wuerth.de | Functional cookie of Würth, which stores the type of traffic source that explains how the visitor reached your website. |
| rdeUser | Convenience & personalization | Session | .wuerth.de | Comfort Cookie from Würth, which is set during login without saving personal information. It helps to display suitable product recommendations and offers helpful functions for a better shopping experience. |
| mat_tel | Statistics & website analysis | Session | .wuerth.de | Technical cookie from MaTelSo, which stores the Würth phone number displayed to the caller and the time of a call. Among other things this ensures that recurring website visitors are shown the same phone number. |
| youtube_consent | Convenience & personalization | 12 months | .wuerth.de | Functional cookie from Würth, which stores information on how you reacted to the information about loading YouTube videos. |
1 Cookie categories
| category | Technically required |
| description | These cookies are necessary for the proper functioning of our website and cannot be deactivated. Generally these cookies are set only in response to actions you take, such as setting your privacy preferences or filling your shopping cart. In addition, security-relevant functionalities or information from services are integrated, such as the display of product reviews. This also includes all session cookies from Würth after login as a customer. You can set your browser so that these cookies are blocked or you are notified about these cookies. However, some areas of the website may not function as intended. |
| category | Statistics & website analysis |
| description | These cookies make it possible to collect data for statistics and analysis, so that the performance of the websites visited can be measured, technical problems can be identified and starting points for optimisation can be found. They may be set by us or by third parties whose services we use on our pages. For example, users may help us determine which pages are used most frequently or rarely, or how to navigate between web pages. All information used by third parties is aggregated and anonymized. We also carry out A/B tests of the user interface. |
| category | Convenience & personalization |
| description | These cookies are used to facilitate the operation of the website. For example, on the basis of a previous product search, we comfortably provide related content and suggestions on a new visit. In addition, we display content tailored to visited web pages or purchased products. This category also controls whether videos are automatically loaded from the YouTube platform or not. |
| category | Customer feedback |
| description | These cookies support the use of services to display user-generated content such as product reviews and collect data for statistics on the use of these services. |
| category | Remarketing |
| description | These cookies support remarketing in order to divide website visitors into general user groups. Depending on the user group, we may then display advertisements about our products and services on other web pages or in other apps. If you do not agree to this use, you may still receive appropriate advertisements from Würth on web pages or apps that you use. However, these are presented in a general context and do not refer to your behaviour on our website. |
Please note that by changing the cookie setting, it is not possible to delete cookies already set in your browser automatically. If necessary, please delete the cookies no longer required manually via your browser settings.
Websites can save or retrieve information in your browser in the form of Cookies. This may be anonymous statistical data, information about you, your settings or devices used, in order to enable a personalised web experience or so that the website works in the way you are expecting it to.
We respect your right to protection of your data. You can therefore decide not to accept certain types of Cookies. For an overview and the settings for the Cookies which we use, please see here. You can change these settings at any time, by invoking our Data protection declaration.
By saving, you confirm that you have understood the settings specified for Cookies and that you agree with them.
Adolf Würth GmbH & Co. KG collects and processes the personal data specified in the form in order to process the desired request for you. Please note the marked obligatory fields in the form. The legal basis for the processing of mandatory data is Article 6 para. 1 lit. b DSGVO, implementation of a pre-contractual measure. The processing of your voluntarily provided data is carried out based on Art. 6 para. 1 lit. f DSGVO. Thereafter, processing is permitted for the protection of our legitimate interests. Our legitimate interest is to be in contact with you, our customers, to improve our quality of advice and to be able to contact you more easily in case of possible queries. The collected data will be stored by us only as long as necessary for processing your inquiry as well as for getting in contact with you. After that, they will be deleted.
Additional data protection information, in particular regarding your rights of information, correction, deletion, limitation of processing, objection and complaint, can be found in our privacy policy.